Terms and conditions

Please read these terms and conditions for using our services.

Cancellation policy

When you book an appointment you are reserving the doctor’s time exclusively for your treatment.

We require 24 hours notice for the cancellation of any appointment, otherwise you will incur the full cost of the booked treatment.

Payment Terms

All fees must be paid at the time of consultation. We accept credit/debit cards, BAC’s transfers and cash. Unfortunately we don’t accept American Express.

Payments can be made in person at reception after appointments. We will provide a receipt for all payments which you can use to claim reimbursement from your health insurance if you have cover.

Poole Road Medical Centre NHS patients

Sadly at current times the NHS restricts us from treating our own patients for GP services, but this may change soon so please keep in touch. Certain services such as minor surgery with Dr Jon Echebarrieta may be allowed.


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