COVID-19 Testing Update
For all COVID-19 PCR swab tests for travel you must email email@example.com with the date and time of your flight and if you have been given a 72 or 96 hour window in which to receive your results. Please also provide the names, dates of birth and contact telephone numbers for all travellers in your group. Please DO NOT phone the clinic as our receptionists will not be able to book you an appointment as they are managing our general patient care. Due to the high demand for tests, it may take our team up to 48 hours to reply to your email. Please bear with us at this time and we will reply to all enquiries.
Additionally, WE ARE NOT currently providing tests to adults or children with Covid like symptoms. Please refer to the NHS service for these tests.
OUR DEDICATED COVID BOOKING EMAIL IS : firstname.lastname@example.org
There are two kinds of tests, the PCR swab and the IgC Antibody test.
The PCR swab: detects if you are currently infected with the virus. Cost £199
The tests we use are provided by The Doctors Laboratory (TDL) based in London and Cellmark based in Oxfordshire. TDL are a medically led laboratory, established in 1987. It is the largest independent provider of clinical laboratory diagnostic services in the UK. We use the laboratory for all our blood, urine and swab testing and have used them for several years. The test has been produced by Abbott laboratories and has been approved for use by Public Health England. Cellmark has been providing laboratory testing for over 30 years and the Covid swab tests have been approved by the department of health and social care.
PCR Swabs for travel
If you require a swab for travel purposes, we will ask you for the date and time of your flight or travel arrangements and then work out the best date and time for you to come to our clinic for the swab to be taken. We receive a PDF document of your results and the document gives the following information:
- The laboratory’s logo name and contact details
- Our clinic name and address
- Your name, date of birth and unique lab reference number
- The date and time the swab is taken
- The date the laboratory receive the swab
- The date the laboratory have finished processing the results
- The result will show “Not Detected” from TDL and “Negative” from Cellmark
IMPORTANT NOTICE FOR TRAVELLERS
Please read through the following information carefully before you request an appointment for a Covid 19 PCR swab test at Dorset Private GP.
We use the laboratory called Cellmark to process our swab tests from Mondays through to Thursdays. The swab test is manufactured by VIASURE and these tests have been approved for use by the Department of Health. The VIASURE PCR assay used by Cellmark in its COVID-19 service is CE IVD marked and is certified to ISO 13485.
Once your swab is carried out by a doctor or nurse in our clinic, the swab is then picked up by a courier at 4pm. The laboratory is based in Oxfordshire so the swabs will arrive in the early evening. Your results document will then be emailed to our clinic within 48 hours and we will email the results document to you as soon as possible.
FROM MONDAY TO THURSDAY – EXAMPLE TIME FRAME FROM HAVING YOUR SWAB TAKEN BY THE NURSE/DOCTOR TO THE TIME YOU GET YOUR RESULTS EMAILED
If you come to our clinic for a swab on a Wednesday, your results will then be emailed to us by lunchtime on the Friday and we will email you the results document as soon as possible.
FRIDAY SWAB APPOINTMENTS WITH CELLMARK LABORATORY
If you have a flight on a Sunday or a Monday, then you can attend our clinic on a Friday for a swab test and the results will be sent to you on the Saturday. As this is an out of hours service from the laboratory, the cost of the swab is higher at £280
THE DOCTORS LABORATORY (TDL)
AS OF MONDAY 21st SEPTEMEBER – TDL have confirmed that they will no longer carry out swab testing for people who need tests for holiday travel. They will only accept swab samples from people with Covid 19 symptoms.
This is very disappointing for us as we were using the laboratory for people that required tests on Fridays, Saturdays and Sundays.
We can still offer tests on a Friday, but the test is provided by Cellmark. Their laboratory does not normally operate on Saturdays, but they will offer this as a special service and the cost of the test is therefore £280.
We regret that we will now no longer be able to offer swab tests on a Saturday or Sunday. We now do not have use of a laboratory that will offer this service.
EARLY MORNING FLIGHTS/TRAVEL, UPLOADING RESULTS DOCUMENT, PRINTING OUT RESULTS DOCUMENT and GETTING RESULTS DOCUMENT SIGNED BY A DOCTOR
If any of the above four scenarios apply to you, please inform us by email or when you are at the clinic. We will then ensure that your results are treated as a priority and any extra requirements can take place as soon as possible.
If you require your results document to be signed by a doctor, then this can only be carried out during clinic opening times Monday to Friday 8.30am to 6pm as this is the only time a doctor will be available.
Please be aware that if you want to print out your results document before embarking on your journey to the airport or hotel etc, then you may need to find a facility on your arrival that can print out your results document for you. We will try our best to get the results emailed to you before you set off, but we cannot guarantee a specific time.
We are aware that some people need to upload their results document to an organisation within 24 hours of a flight and some people need to apply for a flight pass no less than 12 hours before a flight and if they do not meet this requirement, then they are not allowed to fly. Please ensure that you have informed us of this and we will prioritise your results.
On rare occasions, a person’s swab will come back with a result as INVALID. This can happen if there is not enough moisture in the throat or nasal cavities and therefore not enough viral DNA is collected to enable a successful test. Our nurses and doctors have carried out thousands of swabs and have an invalid rate of 0.2%. Please be aware that if this happens, there will not be enough time to carry out a second swab and you will not have a result to enable you to travel. Please do not eat anything or chew gum immediately before having your swab taken.
Before booking an appointment, please ensure that you are happy with the following statements:
I am aware of the timescales the laboratory are currently working to and producing the results within. I am aware of the worst-case scenario for receiving my results.
I am aware that the laboratory is a 3rd party business and Dorset Private GP has no control over their timescales. They are a reputable, long-standing laboratory but depending on the demand for swabs, their workload and therefore their turnaround times may vary at quite short notice.
I am aware that there is a small possibility that I could get an INVALID result.
I am aware that any of the above statements could result in a delay in receiving my results and could have the potential to cause the delay, disruption or cancellation of my travel plans. I accept that Dorset Private GP will not be responsible or liable for any loss of money due to a change or cancellation of travel arrangements.
If you would like to book an appointment or you have any questions, please do not hesitate to email us at email@example.com
Please note that we will not take any bookings via telephone for now as we want to ensure that we are booking people on a first come, first served basis to make the booking process as fair as possible.
The IgG Antibody test: detects if you have previously had the virus. Cost: £95
Antibodies develop from a few days to a few weeks after infection with the virus but last for a long period afterwards, so testing should be undertaken at least 14 days following the initiation of symptoms.
The tests are accurate and a positive result should mean that you have immunity to catching the virus again, but it is currently not known if this immunity will be full or partial, or for how long it may last.
The test is carried out by taking a sample of blood from a vein in your arm. A nurse or doctor will carry out the procedure in our clinic and the results will be emailed to you within a couple of days.
Please call us on 01202 761150 to arrange an appointment with one of our doctors or nurses.